Privacy Policy

This website is owned and operated by entrotech life sciences, inc. (“ELS”, “We” or the “Company”). Because entrotech life sciences gathers information about users who visit this site, we want users to understand what information we gather, how we gather it, how we use it, and how you can control our disclosure of it. Use of the Company website signifies your consent to this Privacy Policy. Please do not use the website if you do not agree with this Privacy Policy. This Privacy Policy applies to this Company website only and does not apply to third party websites to which we link.

What information do we collect?

We collect information from you when you register on our site, place an order, respond to a survey, request information, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter, among other things, your: personal and company name, e-mail address, mailing address, or credit card information.

What do we use your information for?

As a registered Company user, you give us permission to use the information we have told you we use, for the purposes stated here, according to the options you indicate via the Company software and Website, according to the terms of this Privacy Policy.

We collect personal data about you only in ways that are fair and lawful. This information is collected to allow us to use multiple means of contacting you and to help prevent fraud. Under no circumstances will we use this information for anything else not described in our Privacy Policy. Users can have access to review their information at any time by requesting it from us by email. You can correct factual errors in your personally identifiable information by notifying us. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

If you want to know what Personal Data Company holds about you or wish to change Personal Data that is inaccurate or out of date, or to withdraw your consent to the use of your Personal Data, please contact us at the address above. It may not always be possible to completely remove or modify information in our databases, although we will make reasonable efforts to do so upon your request. We do not control how our partners retain, store and destroy data they have accessed in connection with assisting with providing our services. You should check their websites for more information on their practices.

We strive to keep all personal information accurate, complete, and up-to-date. After a reasonable period of time (consistent with business requirements such as accounting), the personal information associated with terminated accounts may be destroyed, compressed or removed. From time to time, We reduce the amount of data associated with active members by converting older data into summary statistics or destroying it.

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs);
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
  • To process transactions;

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested or to entrotech life sciences’s affiliates whose assistance may be required to process transactions.

  • To administer a contest, promotion, survey or other site feature;
  • To send periodic emails.

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, please follow the unsubscribe instructions provided in the emails.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We work to reduce the likelihood of accidental disclosures and unintended access and modification of account information, but it is impossible to eliminate this possibility completely. To maintain the highest level of security for your Company account, you should not provide others with access to your e-mail address box.

We monitor the effectiveness of our compliance with our Privacy Policy. If you feel that you have experienced a violation of these Privacy Policies, you should contact us immediately at:

entrotech life sciences
Attention: Privacy
475 Sansome St, Suite 720
San Francisco, CA 94111

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember information, process transactions, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Disclaimer to Security

By consenting to the Terms and Conditions of the Site and hence the Privacy Policy, you consent that no data transmission over the Internet is completely secure. We cannot guarantee or warrant the security of any information you provide to us and you transmit such information to us at your own risk.

Children's Privacy and Parental Controls

We do not solicit any personal information from children under 14. If you are not 14 or older, you are not authorized to use the Site. Parents should be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or from accessing material that is harmful to minors.

Online Privacy Policy Only

This online Privacy Policy applies only to information collected through our website and not to information collected offline.

Terms of Service

Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of this website.

Your Consent

By using our site, you consent to our web site privacy policy.

For certain types of Personal Data, we may use the data for certain described purposes at the time you provided it. You may withdraw your consent at any time. When you give us your consent, you are giving us permission to process your Personal Data specifically for the purposes identified. Where we ask you for additional Personal Data, we will always tell you why and how the information will be used. You may withdraw consent at any time by sending an email to, or by sending a letter to:

Privacy Officer
entrotech life sciences
475 Sansome Street, Suite 720
San Francisco, CA 94111

Changes to our Privacy Policy

ELS may change this privacy policy at its sole discretion. If we do so, we will post those changes on this page. Your continued use of the Site indicates your assent to the Privacy Policy as posted.

How to Unsubscribe

By using our site, you consent to our web site privacy policy.

As a registered user of our products, services or as a participant in the Company Website, you have control over the data that the Company maintains about you and whether you want us to use that information for the purposes stated in this Privacy Policy. All registered users of the Company products and services may at any time opt-out of receiving upgrade notices by clicking on the opt-out link we include in the email we send you or by contacting us by email to or directly via U.S. Mail. If you decide that you do not wish to participate in our upgrade notice service you can unsubscribe by clicking on the link provided in the update request e-mail messages the Company sends you and following the directions provided.

Our Openness Policy

We have a general policy of openness about developments, practices and policies with respect to personal data. The Company’s Web server may log key information about any visitor to the Company Website (both users and non-users), including the following elements:

  • The URL of the page requested;
  • The time and date of the request;
  • The make and version of the web browser being used,
  • The version and type of your operating system);
  • The “Referrer” (the URL where you clicked on a link to get to Company’s site); and
  • The IP address where a copy of the page you requested is to be sent for display by your browser.

We summarize each element we track, such as browser make and Referrer, the number of visits from higher-level domains, and so on. The individual records are destroyed, thus cutting the link between a particular IP address and the other server elements listed above. Although an IP address does not usually identify the visitor personally, it does suggest an individual association in some cases. We may use this information in aggregate to get a better picture of where our visitors come from and how to plan for our future needs.

The web server logs may also be used in the course of a fraud investigation or as provided by law.

Our Accountability

The Company always has a person designated as its privacy ombudsman, who is accountable for ensuring that the Company protects its users’ privacy. Questions, concerns, issues or complaints may be sent to If you have any questions regarding our Privacy Policy, please contact us at:

entrotech life sciences
Attention: Privacy Officer
475 Sansome Street, Suite 720 San Francisco, CA 94111

Notification of Changes

The foregoing policy is effective as of September 2018. The Company reserves the right to change this policy at any time. Please check our Website periodically for changes. Your continued use of the Company’s products and services following the posting of changes to these terms will mean you accept those changes. In the event that the Company changes this policy, the Company will post a message on the home page of its Website that states that the Privacy Policy has been changed, and will provide a link to the Privacy Policy.

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via e-mail. You will have a choice as to whether or not we use your information in this different manner.

Effective as of September 2018